Welcome to
Zohreh Vip's
Welcome to Zohreh Vips! We have created a loyalty programme to reward our wonderful community, where every time you spend with us you build points to redeem against your next order. There are lots of other ways to build your points too, so what are you waiting for sign up now! Existing account holders will automatically be signed up so login in and start saving!
Become a Zohreh Vip
How it works
1. Create an account.
2. Build your points by completing actions
3. Redeem your points and save off your next orders from the widget on bottom of home page.
Make a purchase
Make a purchase 250 points for every £1 spent
Create an account
250 points
Follow us on facebook
50 points
Leave us a review
100 points
Sign up to our newsletter
100 points
Follow us in instagram
50 points
Refer a friend
500 points
Happy Birthday
1000 points
Zohreh vip's FAQ
What is Zohreh Vips?
Zohreh Vips is our way of showing our appreciation for your
loyalty with us. You'll earn points on every purchase as well as by completing
activities on our site, like referring a friend or sharing a review. You can
use them to earn discounts off purchases, so the more you collect the more you
save.
Who can join?
Anyone! Those who already have an account with us will be
automatically enrolled.
How do I earn points?
You can earn points for all sorts of activities, such as
referring friends, sharing a review, following us on social media and making
purchases. To see all the ways you can earn points on the above page.
How do I view my point balance?
Your point balance can be viewed when you sign into your
account. It is at the top of the Zohreh Vip pop up which will appear at the
bottom left of your screen after you have signed into your account.
How do I redeem my points?
Select the tab called Rewards on the loyalty pop up. If you have earned enough
points you will be able to select the voucher you are able to spend. Once the voucher has been redeemed you are unable to combine vouchers.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can! There is a maximum voucher value of £40 per order you can redeem.
What do the 'approved', 'pending' and' cancelled' statuses mean?
Approved: These points can be redeemed on rewards
immediately.
Pending: These points need to be verified before you
can redeem them. This typically applies to purchases and referrals. Referrals
and purchase points take 21 days from purchase to add to your points
balance.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a
purchase.
I completed an activity but didn't earn points?
It can sometimes take a few minutes for us to process your activity and provide your points. Review rewards are gained for one review per week.
Can I earn points on sale items?
Yes!
Can I use my points during checkout?
Not directly - please redeem your points for a voucher which can then be applied during checkout. Only one voucher can be redeemed at one time so a gift card or promotional code cannot be used at the same time.
How do I leave the program?
If you no longer wish to earn points, please contact us at info@zohrehv.com
and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued. Points are non-transferrable to another account.
What happens if I leave and decide to join again?
Just contact us at info@zohrehv.com and we'll re-enroll you. However, your point
total will begin from zero.
Where can I report a problem or give feedback?
Please use our usual contact details info@zohrehv.com